Due to security enhancements, please arrive at least 45 minutes prior to event time.
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Yes, your seats are together. Our odd numbered seats are on the left side of the theatre and the even numbered seats are on the right side of the theatre. The center section of the theatre seats are numbered consecutively, starting with 101 in each row.
The theatre has 1,904 seats with 1,144 in the orchestra section and 760 upstairs.
Each show varies in length. Usually, most musicals will run about two hours and 30 minutes. To find the running length of a specific show, you are welcome to call the theatre on the day of the show.
The front row of seats is approximately 15 ft. from the stage. The last row of our balcony is only 125 feet from the stage making the Hershey Theatre a very intimate venue to watch any show.
We do not have an elevator to the balcony. Should someone in your party need special seating, we will make every effort to accommodate your needs. Please feel free to call us for arrangements.
There is a large parking lot directly across the street from the Caracas Ave. entrance. Should that parking lot be filled, there is additional parking off Caracas Avenue, one block on your left. There is no charge to park in these lots.
Just like Broadway, the show must go on. As long as the company presenting the show is in Hershey, the show will be performed.
Unfortunately, all sales are final and there will be no refunds if you cannot attend a performance.
Every patron of the theatre needs to have a ticket, no matter what the age. Having a child sitting on your lap may be very distracting to patrons sitting near you. It could also hinder the view of the patrons sitting behind you.
Your tickets are only good for the day of the performance. If you forgot to attend a performance, we will try to accommodate you at another performance of the same show, if possible.
We are not a dinner theatre. Ticket prices are many times pre-determined, but rest assured, we try to keep the costs as affordable as possible.
Dress at the theatre varies by event, but generally, casual to dressy casual seems to be the normal attire.
Tickets may be exchanged for a different performance of the same show for a small fee. We cannot exchange tickets between single performances.
We will always accept your gift card, but the actual card itself has to be in our possession in order for us to honor it. You are welcome to send the gift card to us or bring it to the box office during our regular business hours.