Giant CenterSM strives to successfully accommodate all guests with accessible needs from parking to seating and more. We take every necessary measure to ensure all of our guests have an enjoyable entertainment experience.
Accessible parking is located in the Preferred Parking Lot and in the General Parking areas. Please see map for specific locations
Giant Center Guest Services window is located on the main concourse behind the Box Office. Guest Services will answer any of your questions and assist with any problems once you have arrived at the facility. Guest Services also dispenses assistive listening devices.
The fully accessible Giant Center Box Office is open Monday through Saturday, 9 AM to 5 PM. All accessible ticketing needs should be made through Giant Center Box Office. Tickets can be purchased in person or by phone at 717-534-3911, TTY 717-534-8955.
Accessible telephones are located on the main concourse by Hershey Sports. One phone in the bank has an adjustable hearing amplifier.
An elevator for guests with mobility impairments is located behind section 124 on the main concourse. Access to all five floors is available.
All public restrooms are accessible to our guests with disabilities. A family restroom is located on the main concourse at section 125.
Assistive Listening Systems
An FM Loop System is available at Giant Center. Receivers are available through Guest Services. A credit card or driver's license will be needed as a deposit. Neck loops and ear speakers are also available.
Every concession stand is accessible to guests with disabilities. If any assistance is needed at our food locations, contact one of the members of the staff, and they will assist you.
An accessible Automatic Teller Machine is located by Hershey Sports on the main concourse.
Guests requiring interpreter services for our concerts or shows should contact our ADA Coordinator at least three weeks before the date of the show.
Guests requiring captioning services for our concerts or shows should contact our ADA Coordinator at least three weeks before the date of the show.
Service animals are permitted in Giant Center. Contact our ADA Coordinator if any special requirements are needed.
Wheelchair and Companion Seating
Giant Center provides wheelchair and companion seating on all levels of our facility. All necessary arrangements should be make through the Giant Center Box Office.
Giant Center is a smoke-free building.