Accessibility

GIANT Center^SM strives to successfully accommodate all guests with accessible needs from parking to seating and more. We take every necessary measure to ensure all of our guests have an enjoyable entertainment experience.

Accessibility Information

• Accessible Parking

  Accessible parking is located in the Preferred Parking Lot and in the General Parking areas. Please see map for specific locations

• Guest Services

  GIANT Center Guest Services window is located on the main concourse behind the Box Office. Guest Services will answer any of your questions and assist with any problems once you have arrived at the facility. Guest Services also dispenses assistive listening devices.

• Ticketing

  Accessible tickets can be purchased through Ticketmaster.com. Wheelchair and companion seating is available. If you have specific questions regarding accessibility, accessible tickets or any other ADA concern, please contact the Box Office directly at 717-534-3911, TTY 717-534-8955, or email hersheyboxoffice@hersheypa.com.

• Elevators

  An elevator for guests with mobility impairments is located behind section 124 on the main concourse. Access to all five floors is available.

• Restrooms

  All public restrooms are accessible to our guests with disabilities. A family restroom is located on the main concourse at section 125.

• Assistive Listening Systems

  An FM Loop System is available at GIANT Center. Receivers are available through Guest Services. A credit card or driver's license will be needed as a deposit. Neck loops and ear speakers are also available.

• Concession Stands

  Every concession stand is accessible to guests with disabilities. If any assistance is needed at our food locations, contact one of the members of the staff, and they will assist you.

• Interpreter Services

  Guests requiring interpreter services for our concerts or shows should contact our ADA Coordinator at least three weeks before the date of the show.

• Captioning Services

  Guests requiring captioning services for our concerts or shows should contact our ADA Coordinator at least three weeks before the date of the show.

• Service Animals

  Service animals are permitted in GIANT Center. Contact our ADA Coordinator if any special requirements are needed.

• Smoking

  GIANT Center is a smoke-free building.